Mortgage Loss Mitigation & Collections Analyst

Glacier Bancorp, Inc.; Bozeman (MT); On-site; USD 24,000 - 34,000; Full time

Job summary

Glacier Bancorp, Inc. is seeking a Loss Mitigation Analyst to manage delinquent mortgage accounts and help borrowers prevent foreclosure.

You will analyze finances, evaluate loss mitigation options, and negotiate repayment plans while coordinating with internal teams and external partners. The role involves loss mitigation, collections, and ensuring compliant workflows across Glacier Bancorp’s nine-state footprint, including Kalispell, MT.

Qualifications

• High School Diploma or GED required.
• Associate Degree preferred.
• 3 years working in a banking or lending environment.
• Experience with loan-platform software (Encompass, Jack Henry, Black Knight, FiServ) required.
• Advanced experience with MS Office, Adobe, and browsers.

Responsibilities

• Provide exceptional customer service by addressing borrower inquiries promptly and professionally.
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Skills

Problem solving

Analytical skills

Communication

Customer service

Teamwork

Time management

Adaptability

Self-motivation

Regulatory research

Education

High School Diploma / GED

Associate Degree

Tools

Encompass

Jack Henry

Black Knight

FiServ

Microsoft Office

Adobe

Internet Explorer / Chrome

Job description

Glacier Bancorp, Inc. is seeking a Loss Mitigation Analyst to manage delinquent mortgage accounts and help borrowers prevent foreclosure.

You will analyze finances, evaluate loss mitigation options, and negotiate repayment plans while coordinating with internal teams and external partners. The role involves loss mitigation, collections, and ensuring compliant workflows across Glacier Bancorp’s nine-state footprint, including Kalispell, MT.