Mortgage Loan Process Coordinator

Mascoma Bank; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

Mascoma Bank is seeking a Mortgage Loan Assistant to serve as the primary contact throughout the mortgage process, from application through closing. You will coordinate all aspects of the loan file and act as the central point of communication among borrowers, MLOs, real estate professionals, attorneys, appraisers, and underwriting teams.

Responsibilities include reviewing applications with borrowers and MLOs, explaining timelines, ordering appraisals and title work, preparing disclosures,

Qualifications

• Mortgage loan processing experience.
• Mortgage loan assistant, underwriting, or closing experience.
• Working knowledge of the full mortgage lifecycle, including origination, processing, underwriting, pricing, loan servicing.

Responsibilities

• Complete and review loan applications with borrowers and MLOs.
• Explain mortgage process, timelines, and milestones to customers.
• Order and track appraisals, title work, flood determinations, and credit reports.
• Prepare and deliver required disclosures and documentation.
• Collect and review documents needed for underwriting.
• Coordinate commitment letters and satisfy loan conditions.
• Ensure appraisal and Closing Disclosure delivery within required timelines.
• Schedule closings and coordinate with all parties involved.
• Serve as the primary point of contact throughout the mortgage process.
• Support a smooth customer experience from application to closing.

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Discretion

Technical skills

Tools

Mortgage LOS

Job description

Mascoma Bank is seeking a Mortgage Loan Assistant to serve as the primary contact throughout the mortgage process, from application through closing. You will coordinate all aspects of the loan file and act as the central point of communication among borrowers, MLOs, real estate professionals, attorneys, appraisers, and underwriting teams.

Responsibilities include reviewing applications with borrowers and MLOs, explaining timelines, ordering appraisals and title work, preparing disclosures,