Mortgage Lending Operations Specialist

Citizens Financial; Irving (TX); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Tuition assistance

401(k) match

Employee stock purchase

Career progression

Competitive benefits

Job summary

Citizens Bank in Irving, TX is hiring for an on-site role in mortgage lending operations. You will coordinate applications, review credit scoring, and ensure compliance with policies while supporting borrowers, brokers, and internal partners.

The role requires 1+ year of customer service or sales experience, a High School/GED, and a Monday–Friday schedule. Pay rate is $22 per hour with a 40-hour workweek, and training will occur on-site in Irving, TX.

Qualifications

• 1+ years of customer service or sales experience.
• Willingness to work a Monday-Friday schedule.
• High School/GED required.

Responsibilities

• Coordinate mortgage lending operations, including applications processing and credit scoring.
• Review and modify mortgage lending procedures and systems.
• Perform mortgage operations (processing, underwriting, closing, post-closing) and coordinate with legal teams.
• Supervise borrowers, brokers, and internal partners to deliver services and meet customer needs.

Skills

Customer service

Sales experience

Education

High School/GED

Job description

Citizens Bank in Irving, TX is hiring for an on-site role in mortgage lending operations. You will coordinate applications, review credit scoring, and ensure compliance with policies while supporting borrowers, brokers, and internal partners.

The role requires 1+ year of customer service or sales experience, a High School/GED, and a Monday–Friday schedule. Pay rate is $22 per hour with a 40-hour workweek, and training will occur on-site in Irving, TX.