Mortgage Document Specialist I — Detail‑Oriented & Efficient

Newrez LLC; Greenville (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer贡献

401(k) Retirement plan with employer 3

Paid Maternity Leave/Parental Bonding

Tuition reimbursement

Employee Loan Program

Newrez NOW volunteering and matching-g

Job summary

Newrez LLC seeks a Document Administration Specialist I to manage basic research, data entry, and documentation tasks for mortgage servicing files. You will coordinate with vendors and custodians to ensure timely delivery and accurate records across systems.

This entry-level role requires attention to detail, confidentiality, and strong communication. Training on internal processes and SLAs is provided, with opportunities for growth within the servicing organization.

Qualifications

• High school diploma or equivalent required.
• Associates or bachelor's degree preferred.
• Basic understanding of mortgage servicing documents.
• Ability to handle confidential material professionally.
• Strong interpersonal and written/verbal communication skills.
• Proficient MS Office usage and data entry abilities.

Responsibilities

• Identify, process, and complete basic research and data entry for required documents.
• Review loan documentation for thoroughness, accuracy, and completeness.
• Ensure documentation is completed within defined SLAs.
• Request collateral files from custodians to support loss mitigation, bankruptcy and foreclosure workflows.
• Update and annotate actions in all relevant systems.

Skills

Interpersonal skills

Professional communication

Time management

Research & analytical skills

Confidentiality

Education

High school diploma or equivalent

Associates or bachelor's degree preferred

Tools

MS Office (Word, Excel, Outlook)

Job description

Newrez LLC seeks a Document Administration Specialist I to manage basic research, data entry, and documentation tasks for mortgage servicing files. You will coordinate with vendors and custodians to ensure timely delivery and accurate records across systems.

This entry-level role requires attention to detail, confidentiality, and strong communication. Training on internal processes and SLAs is provided, with opportunities for growth within the servicing organization.