Mortgage Direct Sales Leader

CCM CrossCountry Mortgage, LLC; Cleveland (OH); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Short-term disability

Employee Assistance Program

Wellness program

Job summary

CrossCountry Mortgage, LLC is expanding a well-established Consumer Direct branch in Cleveland, OH, seeking a Sales Manager to lead the team, drive loan production, and build strong referral partnerships.

You will recruit, coach, and motivate outside loan officers to meet production goals while ensuring compliance with regulations and internal policies. This role requires proven leadership in mortgage sales and a track record of growth.

Qualifications

• Bachelor’s degree in Business and/or equivalent combination of education/experience.
• 5+ years external/outside retail mortgage origination experiences with an emphasis on self-sourced business.
• 3+ years retail mortgage sales management experience.
• 2+ years of hiring and/or managing a sales force in the mortgage industry.
• Experience with Encompass 360.
• Meet the requirements of a Qualified Individual as determined by S.A.F.E and State Governing bodies.
• Experience with FNMA/FHLMC, FHA/VA guidelines and all facets involved in real estate transactions.
• Excellent sales and marketing skills.
• Excellent communication and management skills.

Responsibilities

• Meet standards set for branch production.
• Manage NOI, total revenue, and origination quality.
• Direct the work of mortgage loan officers, including setting and monitoring of goals, implementing policies and procedures, and managing price protection.
• Establish referral partners in the market (e.g., realtors, builders, attorneys, financial advisors or CPAs).
• Analyze and review General Ledger and Profit and Loss Statements.
• Originate quality loan production until such time as the department’s volume reaches sufficient levels to warrant non-production from manager.
• Identify partnership opportunities and to develop business relationships.

Skills

Sales leadership

Mortgage sales

Communication

Management

Education

Bachelor’s degree in Business or equivalent

Tools

Encompass 360

Job description

CrossCountry Mortgage, LLC is expanding a well-established Consumer Direct branch in Cleveland, OH, seeking a Sales Manager to lead the team, drive loan production, and build strong referral partnerships.

You will recruit, coach, and motivate outside loan officers to meet production goals while ensuring compliance with regulations and internal policies. This role requires proven leadership in mortgage sales and a track record of growth.