Inbound Mortgage Loan Officer — Growth Path

CrossCountry Mortgage, LLC; Cincinnati (OH); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Premium inbound opportunities

Ongoing coaching and professional dev

Medical, dental, vision insurance

401(k)

Paid time off

Job summary

CrossCountry Mortgage, LLC is hiring a Consumer Direct Loan Officer in Cincinnati. You will originate mortgage loans from a robust inbound pipeline while delivering a superior customer experience.

The role targets a sales-focused professional who wants to advance consumer direct lending in a dynamic, performance-driven environment. You’ll receive ongoing coaching, call reviews, and development opportunities to boost sales effectiveness, production, and long-term career growth, with a strong

Qualifications

• Active NMLS license or eligibility for licensure.
• 2+ years mortgage loan origination experience.
• Experience converting inbound opportunities into funded loans.
• Experience in a consumer direct or call center mortgage lending environment.
• Ability to apply feedback to improve performance and hit objectives.
• Strong consultative sales, objection-handling, and relationship-building skills.
• Excellent communication skills.

Responsibilities

• Respond to inbound and outbound inquiries from prospective borrowers.
• Educate customers on loan products, rates, terms, and options.
• Assess applicants’ financials, credit, income, assets and borrowing needs.
• Recommend loan solutions aligning with customer goals and qualifications.
• Guide customers through the loan application process from contact to closing.
• Collect, review, and verify required documentation.
• Maintain regular communication on status and requirements.
• Partner with processors, underwriters, and closers to facilitate approvals.
• Ensure compliance with lending regulations, policies and procedures.
• Convert qualified leads to funded loans with a consultative approach.
• Manage a pipeline and drive loans through origination efficiently.
• Meet or exceed production, conversion, and customer-satisfaction goals.

Skills

Active NMLS license

2+ years mortgage origination

Inbound opportunities

Consumer direct / call center

Feedback-driven performance

Consultative sales & relationship

Excellent communication

Job description

CrossCountry Mortgage, LLC is hiring a Consumer Direct Loan Officer in Cincinnati. You will originate mortgage loans from a robust inbound pipeline while delivering a superior customer experience.

The role targets a sales-focused professional who wants to advance consumer direct lending in a dynamic, performance-driven environment. You’ll receive ongoing coaching, call reviews, and development opportunities to boost sales effectiveness, production, and long-term career growth, with a strong