Mortgage Compliance & Controls Analyst

Newrez; Coppell (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer

401(k) with employer match

Paid parental leave

Tuition reimbursement

Job summary

Newrez is seeking an Operational Controls Analyst in Coppell, TX, to support key risk programs and ensure compliance with company policies, procedures, and applicable laws. The role involves reviewing loan files and preparing monthly reports, with close collaboration across teams, clients, and investors.

The candidate will gather requirements, develop test scripts, and monitor vendor scorecards, while escalating loan concerns and providing documentation as needed.

Qualifications

• High school diploma or equivalent, required.
• Bachelor’s degree, preferred.
• 3+ years’ experience in mortgage servicing.
• Prior experience with various mortgage operations applications.

Responsibilities

• Assist in the preparation of Monthly Reports which track and monitor material, moderate, and recurring exceptions identified during the reviews.
• Deliver feedback on any necessary revisions/updates to policies and procedures.
• Gather LOB requirements, develop standard test scripts within internal systems, and UAT, as applicable.
• Manage monthly vendor scorecard oversight.
• Effectively present information/respond to questions from managers, clients, customers, and public.
• Conduct reviews on loans requested by investors, agencies, insurers, or warehouse lenders.
• Analyze results from loan reviews and identify trends, either in loan quality or personnel.
• Escalate any loan concerns to management and provide all necessary justification/documentation.
• Serve as occasional delegate to more senior members of the team.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Skills

MS Office

SQL/Data systems

Mortgage servicing knowledge

Communication skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Mortgage operations applications

Job description

Newrez is seeking an Operational Controls Analyst in Coppell, TX, to support key risk programs and ensure compliance with company policies, procedures, and applicable laws. The role involves reviewing loan files and preparing monthly reports, with close collaboration across teams, clients, and investors.

The candidate will gather requirements, develop test scripts, and monitor vendor scorecards, while escalating loan concerns and providing documentation as needed.