Mortgage Compliance & Controls Analyst

Coast One Mortgage; Coppell (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer

401(k) Retirement plan with employer

Paid Maternity Leave/Parental Bonding/

Caregiver Leave

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Newrez NOW CSR program

Volunteer Time Off

Matching Gifts Program

Job summary

Newrez, a leading mortgage lender, seeks an Operational Controls Analyst to execute key risk programs ensuring compliance with policies and laws. You will review loan files, produce monthly reports, and develop test scripts for UAT, while coordinating vendor scorecards and escalating concerns as needed.

Ideal candidates have 3+ years in mortgage servicing, strong MS Office skills, SQL knowledge, and familiarity with FHA/VA/USDA guidelines.

Qualifications

• 3+ years’ experience in mortgage servicing.
• Experience with various mortgage operations applications.
• Strong MS Office skills including Word, Excel, and PowerPoint.
• Knowledge of FHA, VA, USDA, FNMA and FHLMC policies and guidelines.
• Knowledge of mortgage loan processing, compliance, investor products or loan servicing.
• Excellent interpersonal, oral, and written communication skills.
• Customer service orientation.
• Ability to multi-task and prioritize tasks with strong time management.
• Strong analytical skills with sound decision making.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Accountability and strong work ethic.
• Integrity and confidentiality in handling information.

Responsibilities

• Prepare monthly reports tracking material, moderate, and recurring exceptions.
• Provide feedback on revisions to policies and procedures.
• Develop standard test scripts and perform UAT as applicable.
• Manage monthly vendor scorecard oversight.
• Present information to managers, clients, customers, and other stakeholders.
• Conduct reviews on loans requested by investors, agencies, insurers, or warehouse lenders.
• Analyze loan review results and identify trends in loan quality or personnel.
• Escalate loan concerns to management with justification/documentation.
• Serve as delegate to senior team members as needed.
• Communicate effectively to others and work with confidential information.

Skills

MS Office

SQL knowledge

Mortgage systems

FHA/VA/USDA policy

Loan processing

Communication skills

Customer service

Time management

Analytical skills

Attention to detail

Teamwork

Accountability

Integrity & confidentiality

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Servicing apps

Job description

Newrez, a leading mortgage lender, seeks an Operational Controls Analyst to execute key risk programs ensuring compliance with policies and laws. You will review loan files, produce monthly reports, and develop test scripts for UAT, while coordinating vendor scorecards and escalating concerns as needed.

Ideal candidates have 3+ years in mortgage servicing, strong MS Office skills, SQL knowledge, and familiarity with FHA/VA/USDA guidelines.