Morning Restaurant Leader in Training (Chambers & Parker)

Chick-fil-A; Aurora (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Development opportunities

Job summary

Chick-fil-A is seeking a Restaurant Leader in Training to learn operations, lead shifts and coach team members in a fast-paced restaurant environment.

Leaders progress toward shift leader, manager or director roles through our Team Member training process, with opportunities for growth, competitive pay, and a culture focused on service and teamwork.

Qualifications

• Smile and project a friendly demeanor to guests.
• Maintain eye contact and speak enthusiastically.
• Build emotional connections with guests to deliver superior service.

Responsibilities

• Participate in day-to-day high-volume restaurant operations.
• Lead shifts, open/close, and be a key holder when needed.
• Train new hires and set the tone for shift performance.
• Provide respectful responses to guest needs and requests.
• Communicate clearly in writing and speech with teammates.

Skills

Smile

Eye contact

Energetic communication

Guest engagement

Reliable transportation

Fast-paced environment

People skills

Customer service

Team issue management

Team collaboration

Job description

A Restaurant Leader in Training is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Upon hire, the Restaurant Leaders in Training will go through our Team Member training process to learn various areas of the business. Leaders lead by example and set the tone that others will follow. We are looking for leaders at each level, so depending on the experience of the candidate and performance during the training period they will be placed in different roles including shift leader, manager or director.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.