Leadership Development Program

Workstream; Snellville (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Learning from Operators

Job summary

Chick-fil-A Snellville is seeking a Team Leader with leadership experience to join our fast-paced restaurant. The role focuses on growth through a nine-week leadership training and continued hands-on learning as you support senior leadership.

Leaders drive daily operations, coach team members, and model exceptional service. You’ll cultivate guest relations, uphold our values, and help create a positive, team-focused culture in a community-driven environment.

Qualifications

• Must have leadership experience and growth mindset.
• Strong character, servant heart, and initiative.
• Able to work in a fast-paced restaurant environment.
• Reliable transportation.
• Excellent communication, written and spoken.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume restaurant.
• Offer immediate and respectful response to guests' needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for the team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, be a key holder.
• Count drawers and finalize day.

Skills

Leadership experience

Communication skills

Customer service

Job description

The Leadership Development position is geared towards someone looking to come in at a higher level and looking for growth on our Organization. Must have some leadership experience. The LDP program is designed to quickly grow you in our Organization with a nine week leadership training class and continued hands on learning. A Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.