Leader In Training

Chick-fil-A; Mount Juliet (TN); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Sundays closed

Learn from Operator and Leaders

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Mount Juliet, TN is seeking a Team Leader who embodies our core values and serves with a servant's heart. You will help run the restaurant smoothly, coach team members, and lead by example in a fast-paced environment.

This full-time role offers training from experienced Operators, opportunities for growth, and a supportive, people-focused culture that emphasizes customer service and teamwork.

Qualifications

• Must be able to create and maintain eye contact with guests.
• Must be able to speak enthusiastically and engage with customers.
• Strong commitment to superior customer service and teamwork.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Offer immediate, respectful responses to Guests' needs.
• Be a friendly, encouraging team player.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Customer service

Team leadership

Reliability

Fast-paced environment

Team player

Conflict management

Behavioral/performance management

Job description

A Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Leader in training Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Be a friendly, encouraging team player
• Train to open and/or close, lead shifts, key holder
• Train to Count drawers and finalize day
• Learn excellent communication skills, both written and spoken
• Be open to constructive feedback
• Have a desire to achieve personal and professonial goals

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.