Front Of House Restaurant Leader

Chick-fil-A; Evansville (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Professional growth under experienced(

Operator leadership

Job summary

Chick-fil-A is seeking a Team Leader/Manager in Evansville, IN to support senior leadership with daily operations, lead shifts, and coach team members toward operational excellence. This full-time role emphasizes servant leadership, strong communication, and a people-first service mindset.

You will train new hires, maintain high service standards, and drive performance across scheduling, inventory, and budgeting tasks in a fast-paced environment.

Qualifications

• Smile and create eye contact with guests.
• Speak enthusiastically and positively influence others.
• Strong people skills and desire to serve team members.
• Ability to work in a fast-paced, high-volume environment.
• Shift leadership experience or progression toward supervisory roles.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Open/close, lead shifts, and be a key holder.
• Train new hires and set the shift tone as a role model.
• Provide friendly, encouraging teamwork and guest service.
• Count drawers and finalize the day with accuracy.
• Communicate clearly, both written and spoken.

Skills

Team leadership

Customer service

Communication

Accountability

Training

Problem solving

Reliability

Job description

A Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Day In The Life/Schedule

• Monday- Saturday availability | 40-50 hours/week | Sunday and one additional day off each week.
• Time Expectations: During the initial phase (4-6 weeks), the new team member will learn every position in the restaurant and work alongside team members. This individual will spend approximately 32-35 hours/week on shift and 3-6 hours/week off shift to focus on leadership level responsibilities—developing Team Members, planning strategy, attending leadership meetings, etc.
• Overview: You will spend each day thinking for and leading a multi-million-dollar business. You will push team members to be their best while delivering excellent customer service. You will wear multiple hats and have your hand in Innovation & Strategy, Vision, Accountability, Goal Setting, Employee Training & Development, Reviews, Scheduling, Ordering, Inventory, and Budgeting.

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.