Team Leader in Training

Workstream; Asheville (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Growth and development

Competitive pay

Job summary

Chick-fil-A in Asheville, NC is seeking a Team Leader in training to learn our culture and lead by example. You will support daily operations, coach team members, and uphold our high standards of service in a fast-paced setting.

The role emphasizes serving guests with enthusiasm, maintaining a positive attitude, and developing others while advancing toward a leadership position within the team.

Qualifications

• Smile and engage warmly with guests.
• Maintain eye contact and speak enthusiastically.
• Build emotional connections with guests to enhance service.
• Demonstrate strong people skills and customer focus.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and lead by example on shift.
• Set a positive tone as a friendly, encouraging team member.
• Open and/or close the restaurant, lead shifts, and manage cash drawers.

Skills

Smile

Eye contact

Enthusiastic speech

Guest connection

Reliable transport

Fast-paced work

People skills

Customer service

Team member development

Job description

A Team Leader in training is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders in training start as team members and are trained to support senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders in training lead by example and set the tone that others will follow.Joining our team as a team leader in training ensures you learn our Chick-fil-A culture from the start and become accustom to daily tasks before taking on the leadership role.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it is an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.