Restaurant Team Leader — Lead, Coach & Deliver Service

Workstream; Tucson (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learn from Operators

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Tucson is seeking a Team Leader who exemplifies our culture and servant’s heart. You will support senior leadership in daily operations, coach team members, and help ensure operational excellence across shifts in a high-volume restaurant.

The role emphasizes leading by example, delivering exceptional guest service, and fostering a positive, people-focused environment. Open to full-time and part-time candidates with a strong work ethic.

Qualifications

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is preferred

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced Restaurant
• Offer immediate and respectful response to guests' needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day

Skills

Smile

Eye Contact

Enthusiasm

Guest Connection

Reliable Transport

Fast-paced

People Skills

Customer Service

Team Management

Team Ownership

Leadership Experience

Job description

Chick-fil-A Tucson is seeking a Team Leader who exemplifies our culture and servant’s heart. You will support senior leadership in daily operations, coach team members, and help ensure operational excellence across shifts in a high-volume restaurant.

The role emphasizes leading by example, delivering exceptional guest service, and fostering a positive, people-focused environment. Open to full-time and part-time candidates with a strong work ethic.