Morning Operations Associate — Elevate Customer Experience

JCPenney; Chula Vista (CA); On-site; USD 23,419 - 29,274; Full time

Benefits offered by this job

Employee discount

Paid holidays

Paid time off

Job summary

JCPenney in California is seeking an Operations Associate to enhance the customer experience by handling essential store operations. This is an early morning role, performed with a team prior to store opening to ensure smooth daily operations.

Key duties include assisting customers, pricing, restocking, receiving merchandise, and supporting omnichannel initiatives. The position emphasizes fast-paced execution and attention to backroom standards.

Qualifications

• 1-2 years retail experience.
• Early morning availability.
• Strong customer service mindset.
• Ability to multitask in a fast-paced store.

Responsibilities

• Provide customer service and assist shoppers with questions.
• Execute pricing and signing across the store quickly.
• Replenish and restock merchandise on the floor.
• Receive and unload merchandise with team members.
• Maintain clean, safe backroom standards.
• Support omnichannel initiatives (BOPIS, Ship from Store, returns, etc).
• Assist in merchandise placement following leadership plans.
• Engage in continuous learning from peers and training materials.

Skills

Customer Service

Pricing & Signing

Merchandise Replenishment

Stockroom/Backroom Ops

Omnichannel Support

Job description

JCPenney in California is seeking an Operations Associate to enhance the customer experience by handling essential store operations. This is an early morning role, performed with a team prior to store opening to ensure smooth daily operations.

Key duties include assisting customers, pricing, restocking, receiving merchandise, and supporting omnichannel initiatives. The position emphasizes fast-paced execution and attention to backroom standards.