Morning Operations Associate – Customer Experience

JCPenney; Manteca (CA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Associate discount

Benefits package

Job summary

JCPenney is hiring an Operations Associate to support store operations and create an outstanding customer experience. This early-morning role collaborates with a team to complete tasks before opening, including stocking, merchandise handling, and omnichannel support.

You will be part of a fast-paced environment, executing pricing, replenishment, and backroom standards while learning store processes and policies. Eligible associates receive standard benefits and an associate discount.

Qualifications

• Customer service experience in retail environments.
• Ability to price/sign merchandise and adjust signage.
• Experience stocking, replenishing, and organizing sales floor.
• Experience receiving/unloading shipments and backroom organization.
• Familiarity with omnichannel processes (BOPIS, ship from store).

Responsibilities

• Provide fast, friendly service to customers.
• Execute pricing and signage changes storewide.
• Replenish and restock merchandise for the floor.
• Assist with unloading shipments and backroom upkeep.
• Support omnichannel initiatives and merchandise placement.

Skills

Customer service

Pricing/signage

Stock replenishment

Merchandise receiving

Omnichannel

Teamwork

Job description

JCPenney is hiring an Operations Associate to support store operations and create an outstanding customer experience. This early-morning role collaborates with a team to complete tasks before opening, including stocking, merchandise handling, and omnichannel support.

You will be part of a fast-paced environment, executing pricing, replenishment, and backroom standards while learning store processes and policies. Eligible associates receive standard benefits and an associate discount.