Morning Operations Associate - Customer Experience

JCPenney; Pikeville (KY); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee discount

Job summary

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role requires teamwork to complete tasks across the floor, backroom, and omnichannel initiatives.

You will support pricing updates, signage, restocking, unloading shipments, and maintaining stockroom standards while contributing to Buy Online Pickup in Store, Ship from Store, and related processes.

Qualifications

• 1-2 years of retail experience.
• Ability to operate at high pace in a store environment.
• Strong customer service and communication skills.

Responsibilities

• Deliver exceptional customer service and assist customers with questions and requests.
• Execute pricing and signing to update tickets across the store quickly and accurately.
• Restock and replenish merchandise to ensure availability in all sizes and styles.

Skills

Customer service

Pricing & signing

Merchandising

Stock replenishment

Inventory receiving

Omnichannel

Learning mindset

Team collaboration

Job description

JCPenney is seeking an Operations Associate to create an outstanding customer experience by performing essential store operations before opening. This early-morning role requires teamwork to complete tasks across the floor, backroom, and omnichannel initiatives.

You will support pricing updates, signage, restocking, unloading shipments, and maintaining stockroom standards while contributing to Buy Online Pickup in Store, Ship from Store, and related processes.