Morning Operations & Customer Experience Associate

JCPenney; Fairfield (CA); On-site; USD 23,419 - 29,274; Full time

Benefits offered by this job

Medical/dental/vision benefits

Associate discount

Paid holidays

Job summary

JCPenney is seeking an Operations Associate to enhance the in-store customer experience, performing essential operations before opening. The role emphasizes early mornings and teamwork to handle merchandise, pricing, and backroom duties.

You will contribute to omnichannel initiatives and ensure store standards while learning with peers and trainers. Competitive benefits and associate discount are available.

Qualifications

• 1–2 years retail experience.
• Strong customer service skills.
• Ability to perform pricing and signing tasks accurately.
• Able to assist with merchandise replenishment and backroom duties.

Responsibilities

• Provide fast, friendly customer assistance throughout the store.
• Execute pricing changes and signage across departments quickly.
• Restock and prepare merchandise to ensure available styles and sizes.
• Receive and unload shipments and organize backroom inventory.
• Support omnichannel initiatives including Buy Online Pickup in Store and Ship from Store.

Skills

Customer service

Pricing accuracy

Merchandise replenishment

Team collaboration

Time management

Job description

JCPenney is seeking an Operations Associate to enhance the in-store customer experience, performing essential operations before opening. The role emphasizes early mornings and teamwork to handle merchandise, pricing, and backroom duties.

You will contribute to omnichannel initiatives and ensure store standards while learning with peers and trainers. Competitive benefits and associate discount are available.