Member Services Pro – Day Shift

Planet Fitness - Fitton Clubs; West Valley City (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness - Fitton Clubs is hiring a Member Services Representative (MSR) for a full-time day shift. You will greet members, handle inquiries, process memberships, and promote guest experiences in a friendly, Judgement Free Zone environment.

This on-site role requires CPR/AED certification within specified time frames, a tanning certification, and a background check. Bilingual English/Spanish applicants are encouraged to apply, with opportunities for advancement.

Qualifications

• Proven customer service skills in a retail or service setting.
• Ability to handle membership inquiries and transactions.
• Strong communication with members and guests.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Provide information about memberships and amenities; assist tours and sign-ups.
• Process new memberships, cancellations, and payments accurately; manage front desk tasks.
• Maintain cleanliness and safety of the club throughout the shift.

Skills

Customer service

Sales & membership support

Communication

Bilingual English/Spanish encouraged

Tools

POS system

Job description

Planet Fitness - Fitton Clubs is hiring a Member Services Representative (MSR) for a full-time day shift. You will greet members, handle inquiries, process memberships, and promote guest experiences in a friendly, Judgement Free Zone environment.

This on-site role requires CPR/AED certification within specified time frames, a tanning certification, and a background check. Bilingual English/Spanish applicants are encouraged to apply, with opportunities for advancement.