Front Desk Concierge & Guest Services

Planned Companies; Fort Lee (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401K with employer match

Job summary

Planned Companies’ Front Desk team in Fort Lee, NJ, is hiring for weekend to overnight shifts to welcome tenants, guests and vendors and coordinate services. You will assist with reservations, events, and local referrals while managing deliveries and access control.

The role requires a warm, professional demeanor, strong communication skills, and the ability to multitask in a fast-paced building environment. Medical and 401K benefits are available to eligible employees.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors on entry.
• Develop relationships with tenants for personalized experiences.
• Schedule reservations at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals to local amenities and services.
• Manage mail, deliveries and vendor services securely.

Skills

Customer service

Communication

Multitasking

Job description

Planned Companies’ Front Desk team in Fort Lee, NJ, is hiring for weekend to overnight shifts to welcome tenants, guests and vendors and coordinate services. You will assist with reservations, events, and local referrals while managing deliveries and access control.

The role requires a warm, professional demeanor, strong communication skills, and the ability to multitask in a fast-paced building environment. Medical and 401K benefits are available to eligible employees.