Model Home Sales Associate

Sekisui House US, LLC | Richmond American Homes; Jacksonville (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) retirement plan

Paid time off

Life insurance & disability

Employee discounts

Job summary

Sekisui House U.S., Inc. is seeking a Sales Associate in Jacksonville, FL to support community sales operations, greet visitors, assist with tours, manage CRM data, and help prepare sales materials.

You will gain exposure to homebuilding processes, customer interactions, and event support in a collaborative team environment. Ideal candidates may have a high school diploma, up to 1 year of experience, and a Real Estate license.

Qualifications

• High school diploma or equivalent.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.

Responsibilities

• Greet visitors and assist with initial customer interactions to ensure a welcoming and professional first impression.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials to ensure a polished and organized environment.
• Support onsite events, community activities, and promotional initiatives.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Monitor inventory of sales materials, supplies, and model home readiness.
• Participate in training and development programs to build knowledge of products, sales processes, and homebuilding operations.
• Support communication between customers, sales team members, and other departments to facilitate smooth handoffs and a positive experience.
• Conduct follow-up with prospects with the guidance of sales team members.
• Learn and understand local market, including competitor pricing, floor plans, and options offered.
• Participate in sales simulations with sales team members to refine sales skills.
• Work closely with mortgage team to learn the mortgage process, to provide customers with a seamless experience.
• Perform additional duties as assigned to support day-to-day operations and team objectives.

Skills

Communication skills

Customer service

Sales process

Organizational skills

CRM data accuracy

Multitasking

Professionalism

Adaptability

Learnability

Team orientation

Education

High school diploma

Real Estate License

Bachelor's degree or equivalent

Tools

CRM software

Job description

Sekisui House U.S., Inc. is seeking a Sales Associate in Jacksonville, FL to support community sales operations, greet visitors, assist with tours, manage CRM data, and help prepare sales materials.

You will gain exposure to homebuilding processes, customer interactions, and event support in a collaborative team environment. Ideal candidates may have a high school diploma, up to 1 year of experience, and a Real Estate license.