Mobile Tech Specialist: Customer-Focused Sales

T-Mobile; Dahlonega (GA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock Purchase Plan

401(k)

Medical, dental & vision insurance

Paid time off

Paid holidays

Tuition assistance

Commuter benefits

Stock incentives

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to engage customers in a fast-paced retail environment, building product knowledge and recommending service plans. You will develop skills in digital tool usage and customer interactions while contributing to a high-quality shopping experience.

The role offers hourly base pay of $18 plus training pay, with full benefits, stock grants, and opportunities for career growth. You’ll join a culture that values teamwork and excellent customer service.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Deliver personalized technology and service solutions to meet individual needs.
• Demonstrate network coverage and product features using digital tools.
• Complete required training to learn retail processes and wireless technology.
• Collaborate across channels to ensure a seamless customer experience.
• Support team initiatives and handle additional duties as assigned.

Skills

Customer Service

Sales

Communication

Problem Solving

Teamwork

Multitasking

Engaging People

Education

High School Diploma / GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to engage customers in a fast-paced retail environment, building product knowledge and recommending service plans. You will develop skills in digital tool usage and customer interactions while contributing to a high-quality shopping experience.

The role offers hourly base pay of $18 plus training pay, with full benefits, stock grants, and opportunities for career growth. You’ll join a culture that values teamwork and excellent customer service.