Mobile Tech Sales Associate - Growth & Benefits

T-MOBILE USA, Inc.; Brownwood (TX); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Healthcare (medical, dental, vision)

Paid time off

Holidays

Parental leave

Family building benefits

Training & development

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to improve satisfaction.

The role requires strong communication, problem solving, and teamwork. Benefits include a competitive base pay of $18/hour with training pay, eligibility for an annual stock grant, a 401(k),

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to improve satisfaction.

The role requires strong communication, problem solving, and teamwork. Benefits include a competitive base pay of $18/hour with training pay, eligibility for an annual stock grant, a 401(k),