Mobile Tech Sales Associate — Customer-Focused & Growth-Minded

T-Mobile; Saraland (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Holidays

Discounts

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers in a fast-paced retail setting, building product knowledge and recommending service plans. You will use digital tools to explain coverage and features, complete required training, and work with teammates to ensure a seamless customer experience.

Required are a High School diploma and at least 6 months in customer service or sales. The role offers competitive pay, training pay, and opportunities for stock grants and annual

Qualifications

• Must have strong communication and customer service skills.
• Ability to learn and explain technology and service options to customers.
• Proven ability to work in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to engage customers in a fast-paced retail setting, building product knowledge and recommending service plans. You will use digital tools to explain coverage and features, complete required training, and work with teammates to ensure a seamless customer experience.

Required are a High School diploma and at least 6 months in customer service or sales. The role offers competitive pay, training pay, and opportunities for stock grants and annual