Mobile Tech Sales Associate - Customer-Focused

T-MOBILE USA, Inc.; Brockton (MA); On-site; USD 22,162 - 31,564; Part time

Job summary

T-MOBILE USA, Inc. is seeking a Retail Associate to support operations by engaging customers and fulfilling their technology needs. The ideal candidate will develop product knowledge and demonstrate solutions, providing personalized assistance throughout the shopping journey.

Success in this role requires proficiency in customer service, effective communication, and teamwork. Compensation includes an hourly base of $19.50 along with $5.00 per hour in training pay.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Utilize digital tools for customer engagement.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues to ensure seamless customer experience.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking a Retail Associate to support operations by engaging customers and fulfilling their technology needs. The ideal candidate will develop product knowledge and demonstrate solutions, providing personalized assistance throughout the shopping journey.

Success in this role requires proficiency in customer service, effective communication, and teamwork. Compensation includes an hourly base of $19.50 along with $5.00 per hour in training pay.