Mobile Tech & Service Specialist – On‑the‑Job Training

T-MOBILE USA, Inc.; Bakersfield (CA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off and holidays

Tuition assistance

Employee stock grants

Job summary

T-MOBILE USA, Inc. is seeking a Retail Associate in Bakersfield, California. This role is dedicated to supporting retail operations by engaging customers with their technology needs in a vibrant setting. Responsibilities include utilizing digital tools, delivering personalized solutions, and collaborating with team members. Candidates must have a High School Diploma and preferably 6 months of customer service experience. The position offers hourly pay starting at $18, with potential incentives and comprehensive benefits.

Qualifications

• Required to be at least 18 years old.
• Legally authorized to work in the United States.
• Ability to balance customer needs and performance goals.

Responsibilities

• Deliver personalized technology and service solutions.
• Utilize digital tools for customer engagement.
• Complete training on retail processes and technology.

Skills

Customer advocacy

Sales proficiency

Service solutions knowledge

Digital tool usage

Competitive drive

Education

High School Diploma/GED

6 months customer service and/or sales experience

Job description

T-MOBILE USA, Inc. is seeking a Retail Associate in Bakersfield, California. This role is dedicated to supporting retail operations by engaging customers with their technology needs in a vibrant setting. Responsibilities include utilizing digital tools, delivering personalized solutions, and collaborating with team members. Candidates must have a High School Diploma and preferably 6 months of customer service experience. The position offers hourly pay starting at $18, with potential incentives and comprehensive benefits.