Bilingual Mobile Retail Specialist

T-Mobile; San Gabriel (CA); On-site; USD 41,600 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Job summary

T-Mobile in California is seeking a Store Associate to support retail operations. You will engage customers, demonstrate devices and services, and help tailor solutions using digital tools in a fast‑paced setting.

The role requires a High School Diploma or GED and at least 6 months of customer service or sales experience, preferably in retail. Training is provided, with opportunities for career growth and incentive programs.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience; retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile in California is seeking a Store Associate to support retail operations. You will engage customers, demonstrate devices and services, and help tailor solutions using digital tools in a fast‑paced setting.

The role requires a High School Diploma or GED and at least 6 months of customer service or sales experience, preferably in retail. Training is provided, with opportunities for career growth and incentive programs.