Mobile Tech & Service Specialist

T-Mobile; Walterboro (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Holiday pay

Health insurance

Dental & Vision insurance

Discounts on mobile service & home-in-

Tuition assistance

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by engaging customers, demonstrating technology, and guiding service plan selections in a fast-paced environment.

You will build product knowledge, use digital tools, and train to stay current on wireless innovations, collaborating with teammates to deliver an outstanding customer experience and drive sales growth.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail preferred.
• Comfort with using digital tools and learning new systems.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and plan options.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Handle additional duties as assigned by management.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Change Agility

Problem Solving

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by engaging customers, demonstrating technology, and guiding service plan selections in a fast-paced environment.

You will build product knowledge, use digital tools, and train to stay current on wireless innovations, collaborating with teammates to deliver an outstanding customer experience and drive sales growth.