Mobile Tech & Service Specialist

T-MOBILE USA, Inc.; Kearney (NE); On-site; USD 18,000 - 20,000; Full time

Job summary

T-MOBILE USA, Inc. is seeking mobile associates to enhance customer experience in Kearney, Nebraska. This role involves engaging customers, demonstrating technology solutions, and meeting their service needs in a retail environment.

Candidates should have a High School Diploma or GED and ideally 6 months of customer service or sales experience. The position offers an hourly base pay of $18, plus additional training pay and a potential incentive of up to $20 per hour.

Qualifications

• Passionate customer advocate who connects and enjoys engaging with customers.
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to collaborate with peers and store leaders.
• Ability to balance customer needs and performance goals.

Responsibilities

• Develop personalized technology and service solutions.
• Utilize digital tools to demonstrate product features.
• Complete necessary training on retail processes.
• Collaborate with colleagues across channels.

Skills

Customer service proficiency

Sales experience

Effective communication

Problem-solving skills

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is seeking mobile associates to enhance customer experience in Kearney, Nebraska. This role involves engaging customers, demonstrating technology solutions, and meeting their service needs in a retail environment.

Candidates should have a High School Diploma or GED and ideally 6 months of customer service or sales experience. The position offers an hourly base pay of $18, plus additional training pay and a potential incentive of up to $20 per hour.