Mobile Tech & Service Specialist

T-MOBILE USA, Inc.; Burien (WA); On-site; USD 24,435 - 34,801; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off

Tuition assistance

Job summary

T-MOBILE USA, Inc. is seeking a Mobile Associate to support retail operations and engage customers in Burien, WA. This role requires building product knowledge and assisting customers throughout their shopping journey, which involves using technology solutions and demonstrating service plans.

Qualifications include a High School Diploma and customer service experience. The position offers an hourly base pay of $21.50, along with additional training pay and potential incentives of up to $18,000/year.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Use digital tools to demonstrate network coverage and product features.
• Complete training to understand retail processes and wireless technology.
• Collaborate with colleagues to enhance customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking a Mobile Associate to support retail operations and engage customers in Burien, WA. This role requires building product knowledge and assisting customers throughout their shopping journey, which involves using technology solutions and demonstrating service plans.

Qualifications include a High School Diploma and customer service experience. The position offers an hourly base pay of $21.50, along with additional training pay and potential incentives of up to $18,000/year.