Mobile Tech Sales Specialist

T-Mobile; Brooklawn (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Medical insurance

Dental and vision insurance

Life insurance

Job summary

T-Mobile is hiring for a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced store setting. You will develop product knowledge, use digital tools, and guide customers through their shopping journey.

Requirements include a High School Diploma and at least 6 months of customer service or sales experience in retail. Benefits and training opportunities are provided as part of Total Rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Provide personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training on retail processes, systems, and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Communication

Customer Service

Sales

Teamwork

Multitasking

Customer Problem Solving

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced store setting. You will develop product knowledge, use digital tools, and guide customers through their shopping journey.

Requirements include a High School Diploma and at least 6 months of customer service or sales experience in retail. Benefits and training opportunities are provided as part of Total Rewards.