Mobile Tech Sales Specialist - Growth & Stock Grants

T-Mobile USA; Rowlett (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate technology solutions, and guide shoppers through planning and purchasing decisions to meet their needs.

You\'ll develop product knowledge, use digital tools, and complete required training while collaborating with colleagues to deliver a seamless, high-quality customer experience across channels.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.
• Retail environment experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer service

Sales

Communication

Customer Problem Solving

Multitasking

Teamwork

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate technology solutions, and guide shoppers through planning and purchasing decisions to meet their needs.

You\'ll develop product knowledge, use digital tools, and complete required training while collaborating with colleagues to deliver a seamless, high-quality customer experience across channels.