Mobile Tech Sales Specialist

T-Mobile US Inc.; Carbondale (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off and paid holidays

Parental and family leave

Tuition assistance

Commuter and transit programs

Job summary

T-Mobile is hiring for a Mobile Associate to engage customers in a fast-paced retail setting in Carbondale, IL. You will learn products and services, demonstrate solutions, and guide customers through their shopping journey, aiming for high customer satisfaction and loyalty.

The role emphasizes strong communication, teamwork, and the ability to use digital tools to explain plans and devices, with opportunities for training and career growth within a supportive team.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform additional duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to engage customers in a fast-paced retail setting in Carbondale, IL. You will learn products and services, demonstrate solutions, and guide customers through their shopping journey, aiming for high customer satisfaction and loyalty.

The role emphasizes strong communication, teamwork, and the ability to use digital tools to explain plans and devices, with opportunities for training and career growth within a supportive team.