Mobile Tech Sales Specialist

T-Mobile; California (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate network plans and features, complete required training, and collaborate with teammates to deliver a seamless shopping experience. With competitive pay, on-the-job training, annual incentives, and comprehensive benefits, this role offers growth opportunities within the Un-carrier

Qualifications

• > High School Diploma/GED (Required)
• > 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ Eligibility

US Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate network plans and features, complete required training, and collaborate with teammates to deliver a seamless shopping experience. With competitive pay, on-the-job training, annual incentives, and comprehensive benefits, this role offers growth opportunities within the Un-carrier