Mobile Tech Sales Associate

T-Mobile USA; Bolivar (MO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA is hiring Mobile Associates to support retail operations, engage customers, and recommend technology and service solutions. The role emphasizes building product knowledge, using digital tools, and delivering a positive shopping experience.

Qualified candidates have a high school diploma or GED and about 6 months in customer service or sales. The job includes on-the-job training, potential incentives, and eligibility for stock grants and benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Strong communication and problem-solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Multitasking

Teamwork

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring Mobile Associates to support retail operations, engage customers, and recommend technology and service solutions. The role emphasizes building product knowledge, using digital tools, and delivering a positive shopping experience.

Qualified candidates have a high school diploma or GED and about 6 months in customer service or sales. The job includes on-the-job training, potential incentives, and eligibility for stock grants and benefits.