Mobile Tech Sales Specialist

T-Mobile; Bell Gardens (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical, dental and vision insurance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers, demonstrating our technology, and helping shoppers choose suitable wireless plans in a fast-paced environment.

You will develop product knowledge, use digital tools, complete required training, and collaborate with teammates to deliver a seamless customer experience while advancing your sales and service skills.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers, demonstrating our technology, and helping shoppers choose suitable wireless plans in a fast-paced environment.

You will develop product knowledge, use digital tools, complete required training, and collaborate with teammates to deliver a seamless customer experience while advancing your sales and service skills.