Mobile Tech Sales Pro — Training Pay + Stock

tmobile; Napa (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Health insurance

Paid time off

Job summary

At T-Mobile, we invest in YOU! This role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Requires passion for customer advocacy, a competitive drive, and the ability to work with peers to deliver exceptional service. Eligible for extensive benefits and stock grants as part of Total Rewards.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment (Preferred).
• High School Diploma/GED is required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Education

High School Diploma

Tools

Digital tools

Job description

At T-Mobile, we invest in YOU! This role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Requires passion for customer advocacy, a competitive drive, and the ability to work with peers to deliver exceptional service. Eligible for extensive benefits and stock grants as part of Total Rewards.