Mobile Retail Sales Pro — Stock & Growth

T-Mobile; Hays (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k) matching

Paid time off

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in digital tools and customer service.

This role emphasizes training, teamwork, and a strong focus on customer satisfaction, with broad benefits and opportunities for growth within the company.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Communication

Customer Service

Sales

Teamwork

Problem Solving

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in digital tools and customer service.

This role emphasizes training, teamwork, and a strong focus on customer satisfaction, with broad benefits and opportunities for growth within the company.