Mobile Tech Sales Pro — Growth, Stock Grants, Training Pay

T-Mobile; Alton (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Parental and family leave

Tuition assistance

Transit programs

Job summary

T-Mobile is hiring for a retail associate role focused on delivering personalized technology and service solutions in a fast-paced store setting. You will build product knowledge, demonstrate features, and guide customers through their shopping journey while developing skills in digital tools and service plan recommendations.

The role emphasizes customer satisfaction, strong communication, and teamwork. Training is provided, with pathway to Mobile Expert and participation in incentive programs;

Qualifications

• Change Agility is required.
• Strong communication and problem-solving skills are essential.
• Customer service experience is expected.
• Sales ability and engaging demeanor are valued.
• Teamwork and multitasking are important for success.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail associate role focused on delivering personalized technology and service solutions in a fast-paced store setting. You will build product knowledge, demonstrate features, and guide customers through their shopping journey while developing skills in digital tools and service plan recommendations.

The role emphasizes customer satisfaction, strong communication, and teamwork. Training is provided, with pathway to Mobile Expert and participation in incentive programs;