Mobile Tech Sales Associate — Stock Grants & Growth

T-Mobile US Inc.; Bozeman (MT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee stock grants

Employee stock purchase plan

Paid time off

Up to 12 paid holidays

Paid parental leave

Family building benefits

Back-up care

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey.

The role focuses on customer interaction, digital tool usage, and service plan recommendations to enhance satisfaction and loyalty. The position requires a High School Diploma or GED and 6 months of customer service or sales experience in retail.

Qualifications

• Change agility is required and essential.
• Strong communication skills are required for customer interactions.
• Proficient problem solving and customer service skills are needed.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey.

The role focuses on customer interaction, digital tool usage, and service plan recommendations to enhance satisfaction and loyalty. The position requires a High School Diploma or GED and 6 months of customer service or sales experience in retail.