Mobile Sales Associate — Stock Grant Eligible

T-Mobile US Inc.; Millville (DE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Paid time off

Medical/dental/vision insurance

Job summary

T-Mobile USA, Inc. is hiring Mobile Associate to engage customers and guide them through technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey.

You will develop skills in customer interaction, digital tool usage, and service-plan recommendations, with success measured by satisfaction and knowledge proficiency.

Qualifications

• High School Diploma or GED required.
• Prefer 6 months of customer service or sales experience in a retail setting.

Responsibilities

• Develop proficiency in customer service and sales to deliver tailored technology solutions.
• Use digital tools to demonstrate network coverage, plans, and features.
• Complete required training on retail processes, systems, and wireless tech.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

6 months customer service/sales experience in Retail (Preferred)

Job description

T-Mobile USA, Inc. is hiring Mobile Associate to engage customers and guide them through technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey.

You will develop skills in customer interaction, digital tool usage, and service-plan recommendations, with success measured by satisfaction and knowledge proficiency.