Mobile Tech Sales Associate — Retail Solutions & Service

T-Mobile; West Milwaukee (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Stock Grants

Paid Time Off

Holiday Pay

Job summary

T-Mobile is seeking a customer-focused Retail Associate to engage customers, demonstrate technology and service options, and guide shoppers through their journey. You will build product knowledge, operate digital tools, and contribute to a positive shopping experience.

Ideal candidates bring a High School Diploma/GED and 0.5 year of customer service or retail sales experience, with strong communication and problem-solving abilities. On-site role with comprehensive benefits and ongoing training.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).
• Demonstrated communication and problem solving skills.
• Ability to use digital tools to assist customers.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties/projects as assigned by business management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a customer-focused Retail Associate to engage customers, demonstrate technology and service options, and guide shoppers through their journey. You will build product knowledge, operate digital tools, and contribute to a positive shopping experience.

Ideal candidates bring a High School Diploma/GED and 0.5 year of customer service or retail sales experience, with strong communication and problem-solving abilities. On-site role with comprehensive benefits and ongoing training.