Tech-Savvy Mobile Sales Associate

T-Mobile; Centralia (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Employee stock grants

Paid time off

Parental leave

Mobile service discounts

Commuter benefits

Job summary

T-Mobile is hiring for a Mobile Associate to engage customers in retail environments, explain technology and service options, and guide them through their shopping journey. The role emphasizes strong product knowledge, customer service skills, and effective use of digital tools to showcase plans and coverage.

Candidates should have a High School diploma or GED and at least six months of customer service or sales experience in a retail setting. No travel is required and benefits are available.

Qualifications

• High School diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to engage customers in retail environments, explain technology and service options, and guide them through their shopping journey. The role emphasizes strong product knowledge, customer service skills, and effective use of digital tools to showcase plans and coverage.

Candidates should have a High School diploma or GED and at least six months of customer service or sales experience in a retail setting. No travel is required and benefits are available.