Mobile Tech & Retail Sales Specialist

T-Mobile; Shirley (NY); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Paid time off

Annual holidays

Job summary

T-Mobile is seeking a Mobile Associate to engage customers in a fast-paced retail setting, demonstrating technology solutions and guiding customers through their shopping journey. The role emphasizes product knowledge, digital tool usage, and delivering exceptional service, with a focus on building strong customer relationships and loyalty.

Candidates should have a High School Diploma/GED and ideally some customer service or sales experience.

Qualifications

• Minimum High School Diploma or GED.
• 1/2 year of customer service or sales experience preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Sales

Communication

Engaging People

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to engage customers in a fast-paced retail setting, demonstrating technology solutions and guiding customers through their shopping journey. The role emphasizes product knowledge, digital tool usage, and delivering exceptional service, with a focus on building strong customer relationships and loyalty.

Candidates should have a High School Diploma/GED and ideally some customer service or sales experience.