Mobile Tech-Sales Associate — Learn, Earn, Grow

T-Mobile; New York (NY); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Holidays

Parental leave

Tuition assistance

Disability insurance

Life insurance

Transit program

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers and guide them through technology and service options in a fast-paced retail setting.

You will learn product details, use digital tools to demonstrate plans and coverage, and collaborate across channels to ensure a superior customer experience. This role emphasizes customer interaction, learning, and loyalty-building in a dynamic team environment.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Strong communication and problem solving skills with a customer focus.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers and guide them through technology and service options in a fast-paced retail setting.

You will learn product details, use digital tools to demonstrate plans and coverage, and collaborate across channels to ensure a superior customer experience. This role emphasizes customer interaction, learning, and loyalty-building in a dynamic team environment.