Mobile Tech & Sales Associate

T-Mobile; Norwalk (CT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grants

Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Tuition Assistance

Job summary

T-Mobile is hiring in-store Mobile Associates to assist customers with technology and service needs. You will demonstrate products, explain plans, and help customers during their shopping journey. Training is provided to build knowledge of wireless technology and retail processes.

We value communication, problem solving, and teamwork as core skills, with competitive pay and opportunities for growth within a dynamic retail environment.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail preferred.
• Must be 18+ and legally eligible to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Change Agility

Problem Solving

Engaging People

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is hiring in-store Mobile Associates to assist customers with technology and service needs. You will demonstrate products, explain plans, and help customers during their shopping journey. Training is provided to build knowledge of wireless technology and retail processes.

We value communication, problem solving, and teamwork as core skills, with competitive pay and opportunities for growth within a dynamic retail environment.