Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Mountain Iron (MN); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Employee stock grants

Paid time off

Paid holidays (12)

Stock incentives

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, helping them find the best technology and service options.

You will build product knowledge, demonstrate network coverage, and tailor recommendations to individual needs, while delivering a friendly, high-energy shopping experience. The role emphasizes customer satisfaction, effective use of digital tools, and collaboration with team members across channels.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a Retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, helping them find the best technology and service options.

You will build product knowledge, demonstrate network coverage, and tailor recommendations to individual needs, while delivering a friendly, high-energy shopping experience. The role emphasizes customer satisfaction, effective use of digital tools, and collaboration with team members across channels.