Mobile Tech Sales Associate: Customer-Focused Growth

T-Mobile; Lakewood (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and delivering personalized technology and service solutions in a fast-paced setting.

The role emphasizes customer service proficiency, sales skills, and hands-on demonstrations of devices and services, with training provided to expand product knowledge and processes. Travel is not required; the position offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and delivering personalized technology and service solutions in a fast-paced setting.

The role emphasizes customer service proficiency, sales skills, and hands-on demonstrations of devices and services, with training provided to expand product knowledge and processes. Travel is not required; the position offers comprehensive benefits and growth opportunities.