Mobile Tech Sales Associate

T-Mobile USA; Fairburn (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA is seeking a Mobile Associate to support retail operations and help customers select the right technology and service plans. You will build product knowledge, demonstrate features, and guide shoppers through their purchase journey.

This role emphasizes customer service, communication, and teamwork in a fast-paced environment. Training is provided, with opportunities for growth, benefits, and being part of a team focused on delivering exceptional experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Strong communication and customer service skills required.

Responsibilities

• Provide personalized technology and service solutions to meet customer needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with other duties and projects as assigned by management.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Customer Problem Solving

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to support retail operations and help customers select the right technology and service plans. You will build product knowledge, demonstrate features, and guide shoppers through their purchase journey.

This role emphasizes customer service, communication, and teamwork in a fast-paced environment. Training is provided, with opportunities for growth, benefits, and being part of a team focused on delivering exceptional experience.