Mobile Tech Sales Associate

T-Mobile; Henderson (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Flexible spending account

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Up to 12 paid holidays

Paid parental and family leave

Family building benefits

Backup care

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers, demonstrate technology, and tailor service plans in a fast-paced retail environment. You will build product knowledge, use digital tools, and learn wireless innovations to support customers throughout their shopping journey.

This role emphasizes communication, problem solving, and teamwork. Training provided, with pathways to advanced roles and eligibility for incentives and stock grants.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork Orientation

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers, demonstrate technology, and tailor service plans in a fast-paced retail environment. You will build product knowledge, use digital tools, and learn wireless innovations to support customers throughout their shopping journey.

This role emphasizes communication, problem solving, and teamwork. Training provided, with pathways to advanced roles and eligibility for incentives and stock grants.